Fire wardens (also called fire marshals) are key people who help implement your fire safety plan and assist during emergency evacuations. Appointing and training fire wardens is a legal requirement under the Regulatory Reform (Fire Safety) Order 2005 for most non-domestic premises in the UK.
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What is a fire warden?
A fire warden (also called a fire marshal) is a nominated person responsible for helping implement and maintain fire safety measures in a building. They assist the responsible person in meeting their duties under the Fire Safety Order.
Fire wardens are typically employees or volunteers who take on this additional role alongside their normal job. They are trained to:
- Help prevent fires through routine safety checks
- Ensure evacuation procedures are followed during emergencies
- Assist people evacuating the building
- Conduct headcounts at assembly points
- Liaise with emergency services
- Report fire safety concerns
Fire wardens don't replace the responsible person's legal duties. They assist in implementing fire safety measures, but ultimate accountability remains with the responsible person (usually the employer, building owner, or occupier).
Fire warden vs fire marshal - what's the difference?
There is no legal or functional difference between a fire warden and a fire marshal. The terms are used interchangeably in the UK.
Some organisations prefer "fire warden" while others use "fire marshal." Both describe the same role with the same responsibilities. Choose whichever term works for your organisation and use it consistently.
In some very large organisations, you might have "fire marshals" who are senior fire safety coordinators, and "fire wardens" who are frontline assistants. However, this is an internal distinction, not a legal one. For most premises, the terms are identical.
Who needs fire wardens?
The Fire Safety Order requires the responsible person to nominate "competent persons" to assist in implementing fire safety measures. For most premises, this means appointing fire wardens.
Premises that need fire wardens:
Almost all workplaces:
- Offices, shops, and retail premises
- Factories, warehouses, and workshops
- Restaurants, cafés, and hotels
- Theatres, cinemas, and entertainment venues
Public and community buildings:
- Schools, colleges, and universities
- Hospitals and healthcare facilities
- Community centres and village halls
- Places of worship
- Sports facilities and leisure centres
Residential common areas:
- Care homes and nursing homes
- Sheltered housing
- Student accommodation
- HMOs with communal facilities
Premises that may not need designated fire wardens:
- Very small, simple, low-risk premises with only 1-2 people present
- Private dwellings (though care homes and HMOs with staff do need them)
Even if you think your premises are too small for fire wardens, you still need someone who understands fire safety procedures and can coordinate an evacuation. The responsible person might fulfill this role themselves in very small businesses.
How many fire wardens do you need?
There's no fixed legal requirement, but best practice recommends:
General guidance: 1 fire warden per 50 occupants
This is a widely accepted ratio that provides adequate coverage for most premises.
However, the actual number you need depends on:
Building size and layout:
- Larger buildings need more wardens
- Multi-floor buildings need wardens on each floor
- Buildings with separate wings or areas need coverage in each zone
Occupancy patterns:
- High occupancy buildings need more wardens
- If occupancy varies (e.g., shift work, evening events), ensure coverage at all times
- Consider peak occupancy times
Complexity of evacuation:
- Buildings with vulnerable occupants (care homes, schools) need more wardens
- Complex escape routes require more assistance
- Buildings with areas of higher fire risk need additional coverage
Staff patterns:
- Account for holidays, sickness, and shift patterns
- Always have backup wardens
Worked examples:
Small office (20 staff):
- Minimum 1 fire warden, ideally 2 for backup
Medium office (100 staff across 3 floors):
- 2-3 fire wardens, with at least one per floor
Large retail store (200+ customers and staff):
- 4-6 fire wardens covering different areas of the store
Care home (40 residents plus staff):
- 2-3 fire wardens on each shift (may need more depending on residents' needs)
Fire Warden Coverage Considerations
Simple premises needs
- •Single floor, straightforward layout
- •All occupants mobile and alert
- •Small number of people (under 50)
- •One main escape route
- •Staff all present at same times
- •1-2 fire wardens usually sufficient
Complex premises needs
- •Multiple floors or complex layout
- •Vulnerable occupants present
- •Large numbers or variable occupancy
- •Multiple escape routes
- •Shift work or 24-hour operation
- •Multiple wardens across locations and shifts
Bottom line: Start with the 1:50 ratio and adjust based on your premises' specific characteristics. Your fire risk assessment should identify the appropriate number of fire wardens needed.
Fire warden roles and responsibilities
Fire wardens have duties before, during, and after a fire emergency.
Before an emergency (prevention and preparation):
Routine fire safety checks:
- Ensure escape routes are clear and unobstructed
- Check fire exits open easily and aren't locked or blocked
- Verify fire safety signage is visible and in good condition
- Inspect fire doors to ensure they close properly
- Check fire extinguishers are present and not damaged
Maintaining awareness:
- Stay alert to fire hazards in their area
- Report any fire safety concerns to management
- Ensure staff follow fire safety rules (e.g., no propping open fire doors)
- Know the location of all fire safety equipment
Testing and drills:
- Participate in fire drills
- Help organize and coordinate evacuation practices
- Test evacuation procedures and identify improvements
- Familiarize themselves with evacuation routes and assembly points
Assisting with training:
- Help new staff understand fire procedures
- Remind colleagues about fire safety rules
- Act as a point of contact for fire safety questions
During an emergency:
When the alarm sounds:
- Remain calm and act decisively
- Begin implementing the evacuation procedure
- Put on high-visibility vest or identifier (if used)
Directing evacuation:
- Guide people to the nearest safe exit
- Encourage calm, quick evacuation
- Ensure no one uses lifts
- Direct people away from danger
- Assist anyone who needs help
Checking their designated area:
- Sweep their allocated area to ensure everyone has left
- Check toilets, meeting rooms, and less obvious spaces
- Close doors and windows where safe to do so (slows fire spread)
- Do NOT put themselves at risk searching areas affected by fire
At the assembly point:
- Direct evacuees to the designated assembly point
- Conduct headcount and account for all occupants
- Identify any missing persons
- Report to the person in charge or emergency services
- Prevent people from re-entering the building
Liaising with emergency services:
- Provide information about the building and occupants
- Inform them of anyone unaccounted for
- Answer questions about the layout and fire safety systems
After an emergency:
Following a drill:
- Participate in debrief sessions
- Report any issues or improvements needed
- Help update procedures if necessary
Following a real incident:
- Assist with investigations if required
- Help implement any changes to fire safety procedures
- Support colleagues who may be distressed
Fire wardens should NEVER put themselves at serious risk. Their job is to assist evacuation, not fight fires or search dangerous areas. Personal safety comes first.
What does fire warden training cover?
Fire warden training ensures appointees are competent to fulfill their role. A comprehensive course typically covers:
Fire safety law and responsibilities
- Overview of the Fire Safety Order 2005
- The role of the responsible person
- The fire warden's specific duties
- Legal consequences of fire safety failures
Fire behavior and prevention
- How fires start and spread
- The fire triangle (heat, fuel, oxygen)
- Common fire hazards in different premises
- Fire prevention measures
- Importance of housekeeping and maintenance
Fire safety systems and equipment
- Types of fire detection and alarm systems
- How to raise the alarm
- Fire extinguisher types and when to use them (basic awareness)
- Fire blankets and other equipment
- Fire doors, emergency lighting, and signage
Emergency evacuation procedures
- When and how to evacuate
- Evacuation routes and assembly points
- Coordinating evacuation
- Assisting people who need help
- Accounting for occupants
- When to call 999 and what to tell them
Practical scenarios
- Walking through evacuation routes
- Identifying hazards in the premises
- Conducting area sweeps
- Assembly point procedures
- Role-playing emergency scenarios
Personal Emergency Evacuation Plans (PEEPs)
- What PEEPs are and who needs them
- The fire warden's role in implementing PEEPs
- Assisting people with disabilities or mobility issues
Communication and record-keeping
- Reporting fire safety concerns
- Documentation requirements
- Importance of fire drills
- Debriefing after incidents
Fire Warden Training Journey
Fire warden appointed by responsible person
Complete comprehensive fire warden course
Learn specific layouts, equipment, and procedures
Practice evacuation procedures and identify issues
Update knowledge and skills, cover any changes
Training after significant changes to premises or role
Training delivery options
Fire warden training can be delivered in several ways:
Classroom/face-to-face training
Typical duration: Half day (3-4 hours)
Advantages:
- Interactive and engaging
- Practical exercises and role-play
- Specific to your premises
- Questions answered in real-time
- Team builds relationships and consistency
Best for: Most organizations, especially those with complex premises or multiple wardens
Online training
Typical duration: 2-3 hours (self-paced)
Advantages:
- Flexible timing
- Cost-effective for individuals or small numbers
- Can be repeated as needed
- Good for refresher training
Disadvantages:
- Less interactive
- No practical exercises in your premises
- Harder to ask specific questions
Best for: Refresher training, remote workers, or supplementing practical training
Blended approach
Combines online learning (theory) with practical on-site training (evacuation routes, equipment, scenarios).
Best for: Large organisations wanting efficiency while maintaining practical elements
Whatever delivery method you choose, ensure fire warden training includes a practical element specific to your premises. Generic online training alone is rarely sufficient for first-time fire wardens.
Who should deliver fire warden training?
Training must be delivered by a competent person - someone with sufficient fire safety knowledge, experience, and teaching ability.
Options include:
External fire safety training providers:
- Professional trainers specializing in fire safety
- Often certified by bodies like IFSM, IFE, or NEBOSH
- Can deliver accredited courses with certification
- Bring expertise and external perspective
Your local Fire and Rescue Service:
- Many fire services offer training (sometimes free or subsidized)
- Excellent knowledge of local risks and requirements
- Can tailor advice to your specific premises
- Contact your local FRS to check availability
In-house trainers:
- Senior fire wardens or safety officers with training qualifications
- Must have sufficient knowledge and competence
- Good for refresher training once initial training is established
- Cost-effective for large organizations
Ensure whoever delivers training is genuinely competent. Simply reading from a PowerPoint doesn't constitute competent training. Poor training means incompetent fire wardens, which puts lives at risk.
Refresher training requirements
Fire warden training is not a one-off requirement. Skills and knowledge fade without practice and reinforcement.
How often should fire wardens be retrained?
Recommended frequency: Annually
This is widely accepted best practice and recommended by fire safety bodies and insurers.
You should also provide refresher training:
After significant changes:
- Building alterations or layout changes
- New fire safety equipment installed
- Changes to evacuation procedures
- Introduction of new fire hazards
Following incidents:
- After a fire or near miss
- After evacuation drills that identify problems
- If fire safety deficiencies are found
When fire wardens change:
- New staff appointed as fire wardens
- Fire wardens move to different areas
- Backup wardens need training
If competence is questioned:
- Fire warden unclear about procedures
- Poor performance in drills
- Long absence from the role
What should refresher training cover?
- Review of fire warden duties and responsibilities
- Updates to fire safety law or procedures
- Lessons learned from drills or incidents
- Practice scenarios and evacuation procedures
- New equipment or systems
- Any changes to the premises
Refresher training can typically be shorter than initial training (2-3 hours), but must still ensure continued competence.
Hotel fined after fire wardens fail to evacuate guests
A small hotel had appointed fire wardens and provided initial training several years earlier. During a real fire alarm (later found to be a false alarm), fire wardens were unclear on procedures and evacuation was chaotic.
- ✗Fire wardens had initial training 5 years ago with no refreshers
- ✗Evacuation procedures had changed but wardens not updated
- ✗Fire wardens uncertain about their responsibilities
- ✗No recent fire drills practiced
- ✗Some guests not directed to assembly point
- ✗Confusion about who should liaise with fire service
Fire service inspected and found inadequate fire warden training. Hotel was issued an enforcement notice and later prosecuted for failing to maintain competent fire safety assistance. Fine of £15,000 plus costs.
Initial training isn't enough. Fire wardens need regular refresher training and practice to remain competent. An emergency is not the time to discover your fire wardens don't remember their training.
Selecting the right people as fire wardens
Not everyone is suited to be a fire warden. Choose people who are:
Reliable and responsible:
- Can be trusted to take fire safety seriously
- Will carry out checks and duties consistently
- Won't ignore fire safety rules
Calm under pressure:
- Can remain composed in emergencies
- Able to make decisions quickly
- Won't panic when the alarm sounds
Good communicators:
- Can give clear instructions
- Comfortable speaking to groups
- Able to help and reassure others
Physically capable:
- Able to walk evacuation routes
- Can assist others if needed
- No health conditions that would prevent them fulfilling the role
Present regularly:
- Usually on-site during working hours
- Not frequently away or off-site
- Available during shifts or opening hours
Willing volunteers:
- Want to take on the responsibility
- Interested in fire safety
- Committed to training and drills
While you can ask for volunteers, remember that appointing fire wardens is ultimately the responsible person's decision. If no one volunteers, you may need to appoint people and ensure they understand it's part of their job role.
Fire warden records and documentation
Maintain records of your fire warden arrangements:
What to document:
Appointments:
- Names of all fire wardens
- Areas they're responsible for
- Contact details
- Date appointed
- Backup/deputy wardens
Training:
- Training dates and duration
- Training provider and course details
- Certificates or qualifications achieved
- Refresher training completed
- Next training due date
Drills and exercises:
- Fire drill dates
- Fire wardens who participated
- Performance notes
- Issues identified
- Actions taken
Checks and inspections:
- Weekly/monthly checks completed by fire wardens
- Hazards or defects reported
- Remedial actions taken
Good records demonstrate that you're taking fire safety seriously. If the fire service inspects, or worse, there's a fire, you'll need to show your fire wardens are appointed, trained, and competent.
Fire wardens and fire risk assessments
Fire wardens are closely linked to your fire risk assessment:
Your fire risk assessment should identify:
- The need for fire wardens
- How many fire wardens are required
- What areas they should cover
- What specific duties they have
- Training requirements
Fire wardens should:
- Understand the fire risk assessment findings
- Help implement the fire safety measures it identifies
- Report new hazards that should be included in reviews
- Participate in fire risk assessment reviews
Involve your fire wardens when reviewing your fire risk assessment. They often spot hazards and practical issues that others might miss because they're in the building every day.
Fire wardens in shared or multi-occupied buildings
In buildings with multiple tenants or responsible persons, fire warden arrangements can be complex.
Coordination is essential:
Each occupier should have their own fire wardens for their premises, but they must:
- Coordinate with fire wardens from other occupiers
- Understand who's responsible for common areas
- Have consistent evacuation procedures
- Know shared assembly points
- Communicate during evacuations
Building managers should:
- Provide fire warden training for common areas
- Coordinate evacuation procedures
- Ensure all occupiers understand their duties
- Organize building-wide fire drills
Example: Office building with 5 tenants
- Each tenant appoints fire wardens for their office space
- Building manager appoints wardens for reception, stairs, and common areas
- All fire wardens meet quarterly to coordinate procedures
- Building-wide drills held annually
In multi-occupied buildings, poor coordination between fire wardens can cause confusion during evacuations. Make sure everyone knows their role and how different areas work together.
Common fire warden mistakes to avoid
Mistake 1: Appointing fire wardens but providing no training
Untrained fire wardens are worse than useless - they may give incorrect advice or put themselves at risk.
Mistake 2: Training once and never refreshing
Fire safety knowledge fades. Annual refresher training is essential.
Mistake 3: Not having enough fire wardens
One fire warden covering 200 people across three floors cannot effectively coordinate an evacuation.
Mistake 4: Forgetting about absence
Your fire warden is on holiday when the alarm sounds. Do you have backup? Always have deputies.
Mistake 5: Never practicing evacuations
Fire drills reveal whether your fire wardens know what to do. Without practice, you won't know if they're competent.
Mistake 6: Treating it as a tick-box exercise
Fire wardens are there to save lives, not just satisfy legal requirements. Take their role seriously.
Mistake 7: Not giving fire wardens authority
If fire wardens can't enforce fire safety rules or aren't supported by management, they cannot do their job effectively.
Frequently asked questions
No. Fire wardens are not trained firefighters. Their role is to assist evacuation, not to fight fires. They may have basic training on using fire extinguishers for very small fires (e.g., a bin fire), but only if safe to do so. If in doubt, evacuate and call the fire service.
Your employer can reasonably require you to be a fire warden as part of your job duties, provided you're given proper training and it's within your capabilities. Refusing without good reason could be a disciplinary matter. However, if you have genuine reasons you cannot fulfill the role (health issues, disability), discuss this with your employer.
There's no single mandatory certification, but completing a recognized fire warden training course is essential. Many training providers offer certificates showing the individual has completed the course. Keep these certificates as evidence of competence.
This is why you need backup fire wardens and why all staff should receive basic fire safety training. In the absence of fire wardens, the responsible person (or most senior person present) should coordinate the evacuation. This scenario highlights the importance of having enough fire wardens.
Generally, the responsible person is legally liable under the Fire Safety Order. However, fire wardens could face civil claims or even criminal prosecution if they acted recklessly or with gross negligence. If they follow their training and act reasonably, personal liability is very unlikely.
Yes. Charity trustees, committee members, or volunteers managing community buildings have the same fire safety duties as commercial premises. If you need fire wardens, they need proper training, regardless of whether they're paid or volunteers.
While certificates may not have an expiry date, fire warden competence requires annual refresher training. Treat fire warden training as valid for one year, then arrange refresher training.
It's good practice for fire wardens to be easily identifiable, especially during evacuations. Many organizations use high-visibility vests, badges, or armbands marked 'Fire Warden' or 'Fire Marshal.' This helps occupants know who to follow and allows emergency services to quickly identify key people.
Fire warden coverage needs to match when your premises are occupied. For 24-hour premises (care homes, hotels, security staff), you need fire wardens on every shift. For 9-5 offices, you need wardens during those hours. If you hold out-of-hours events, arrange fire warden coverage.
Next steps
Understand your overall fire safety responsibilities:
What is a fire risk assessment? →
Who is the responsible person? →
Learn about supporting people who need assistance:
Need professional fire warden training for your premises? A qualified fire safety trainer can deliver tailored, practical training courses that meet your specific requirements and ensure your team is competent and confident.
Related articles:
- What is a fire risk assessment?
- Who is the responsible person?
- Fire Safety Order explained
- Personal Emergency Evacuation Plans (PEEPs)
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