A TILE assessment is a structured approach to evaluating manual handling risks by examining four key factors: Task, Individual, Load, and Environment. It helps you identify potential hazards before injuries occur and determine what control measures are needed.
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What does TILE stand for?
TILE is a mnemonic that breaks down manual handling assessments into four essential elements:
- T — Task (what needs to be done)
- I — Individual (the person doing it)
- L — Load (what's being handled)
- E — Environment (where it's happening)
By systematically examining each factor, you can identify risks that might not be obvious when looking at just one aspect in isolation.
TILE assessments aren't about paperwork compliance. They're about preventing injuries. Manual handling causes over a third of workplace injuries in the UK, resulting in pain, lost working days, and long-term disability.
Why conduct a TILE assessment?
The Manual Handling Operations Regulations 1992 require employers to:
- Avoid hazardous manual handling operations where reasonably practicable
- Assess any hazardous manual handling that can't be avoided
- Reduce the risk of injury to the lowest level reasonably practicable
A TILE assessment helps you fulfil the second and third duties. It provides a systematic framework for identifying risks and determining appropriate control measures.
Manual handling injuries don't just happen to people lifting heavy objects. Repetitive handling of light loads, awkward postures, and prolonged static positions can all cause musculoskeletal disorders over time.
The TILE framework explained
Task factors
Consider what the job actually requires:
Holding loads away from the body:
- Reaching forward, sideways, or overhead
- Working at arms length
- Handling over barriers or obstacles
Twisting and rotating:
- Turning while holding a load
- Moving between different working heights
- Asymmetric lifting or placing
Stooping and bending:
- Lifting from floor level
- Working in confined spaces
- Maintaining awkward postures
Excessive carrying distances:
- Long travel distances
- Stairs or slopes
- Uneven surfaces
Excessive repetition:
- Frequent lifting cycles
- Sustained gripping or holding
- No recovery time between tasks
Precision placement:
- Tight tolerances
- Need for exact positioning
- Working with fragile items
Risk of sudden movement:
- Unstable loads
- Unpredictable contents
- Live loads (people or animals)
Individual factors
Consider the capability and limitations of the person:
Physical capability:
- Strength and fitness
- Height and reach
- Previous injuries or conditions
Health conditions affecting ability:
- Back problems or musculoskeletal disorders
- Cardiovascular conditions
- Respiratory issues
- Hernias
Pregnancy:
- Changes in balance and centre of gravity
- Reduced capacity
- Increased vulnerability to injury
- Hormonal effects on ligaments
Age and experience:
- Young or inexperienced workers
- Older workers with reduced capacity
- Time since training
Training and competence:
- Understanding of safe techniques
- Awareness of own limitations
- Knowledge of when to get help
Personal protective equipment:
- Does PPE restrict movement?
- Is it appropriate for the task?
- Can the person work safely while wearing it?
Don't assume everyone has the same capability. Assessments must consider the actual people doing the work, including those who may be more vulnerable to injury.
Load factors
Consider what's being handled:
Weight:
- Actual weight of the item
- Perceived weight (may differ from actual)
- Distribution of weight within the load
Size and shape:
- Bulky items that can't be held close to the body
- Irregular shapes that are difficult to grip
- Long items that affect balance
- Sharp or protruding edges
Difficulty gripping:
- No handles or poor handle design
- Slippery surfaces
- Need for gloves that reduce grip
Stability:
- Contents that shift during handling
- Liquid-filled containers
- Stacked items that may topple
- Centre of gravity away from geometric centre
Visibility:
- Load blocks view of feet or path
- Can't see where you're placing it
- Obscures hazards or obstacles
Temperature:
- Very hot or cold items
- Condensation making surfaces slippery
- Need for protective gloves
Contents:
- Hazardous substances
- Fragile items requiring care
- Living things that may move
Environment factors
Consider where the work takes place:
Space constraints:
- Limited headroom
- Narrow aisles or doorways
- Cluttered work areas
- Restricted access
Floor conditions:
- Uneven or damaged surfaces
- Wet, slippery, or contaminated floors
- Slopes or gradients
- Steps or changes in level
- Loose or unsuitable flooring
Lighting:
- Poor visibility
- Glare or shadows
- Insufficient light to see hazards
- Sudden changes from light to dark areas
Temperature and humidity:
- Extremes of heat or cold
- High humidity
- Poor ventilation
- Sudden temperature changes (e.g., cold stores)
Weather conditions:
- Wind affecting balance
- Rain making surfaces slippery
- Ice or snow
- Outdoor exposure
Layout and workflow:
- Storage at unsuitable heights
- Poor positioning of equipment
- Long or obstructed routes
- Need to work on unstable platforms
How to conduct a TILE assessment
Follow these steps for a thorough assessment:
1. Identify manual handling tasks
Walk through your workplace and list all activities involving:
- Lifting, lowering, carrying, pushing, or pulling
- Repeated or sustained postures
- Application of force
2. Prioritise high-risk tasks
Focus first on tasks that:
- Have caused injury or near misses
- Involve heavy or awkward loads
- Occur frequently
- Are performed by vulnerable workers
- Involve multiple risk factors
3. Apply the TILE framework
For each task, systematically evaluate:
Task:
- What movements are required?
- What postures are adopted?
- How often is it done?
- How long does it take?
Individual:
- Who does this task?
- Do they have any limitations?
- Have they been trained?
- Do they understand the risks?
Load:
- What's being handled?
- How much does it weigh?
- Is it awkward or unstable?
- Can it be improved?
Environment:
- Where does it happen?
- What are the conditions like?
- Are there space restrictions?
- What hazards exist?
4. Determine the level of risk
Evaluate whether the risk is:
- Low — Unlikely to cause injury with current controls
- Medium — Could cause injury; improvements desirable
- High — Likely to cause injury; immediate action needed
5. Identify control measures
Apply the hierarchy of controls:
- Eliminate — Can you avoid manual handling entirely? (automation, redesign)
- Reduce — Can you make it lighter, closer, easier? (mechanical aids, splitting loads)
- Control — Can you make it safer? (training, technique, team lifts)
6. Record your findings
Document:
- Task description
- TILE factors identified
- Risk level
- Control measures (existing and required)
- Person responsible
- Review date
Control measures for common risks
Typical Control Measures by TILE Factor
Task & Load Controls
- •Break loads into smaller, lighter units
- •Use trolleys, sack trucks, or powered lifts
- •Redesign storage to reduce reach and lift height
- •Add handles or grips to loads
- •Schedule regular breaks between handling tasks
- •Rotate staff to vary tasks
Individual & Environment Controls
- •Provide manual handling training
- •Consider individual capabilities in task allocation
- •Adjust work for pregnant workers or those with conditions
- •Improve lighting in handling areas
- •Maintain floors and clear obstructions
- •Provide appropriate PPE that doesn't restrict movement
Bottom line: Effective control usually requires addressing multiple TILE factors. Don't rely on training alone when you could eliminate or reduce the risk through better task design.
Recording your TILE assessment
A good assessment record includes:
Assessment details:
- Date and assessor name
- Task description and location
- Who performs the task and how often
TILE factors identified:
- Task risks (posture, frequency, duration)
- Individual factors (who, capabilities, limitations)
- Load characteristics (weight, size, stability)
- Environment conditions (space, floors, lighting)
Risk evaluation:
- Overall risk level (low/medium/high)
- Rationale for the rating
Control measures:
- What's already in place
- What additional measures are needed
- Priority and timescale
- Person responsible
Review information:
- Review date
- Triggers for earlier review
Use photographs to document poor practices, awkward postures, or environmental hazards. They're invaluable for training and demonstrating why controls are needed.
When to review your TILE assessment
Review your assessments:
- Regularly — At least annually, or more often for high-risk tasks
- After incidents — Any injury, near miss, or complaint of discomfort
- When tasks change — New equipment, different loads, altered procedures
- When people change — New staff, changes in capability (pregnancy, injury, aging)
- When the environment changes — Layout alterations, new hazards, seasonal conditions
- If your assessment is challenged — Worker concerns, inspection feedback
Manual Handling Review Schedule
Staff should check equipment, loads, and routes before each task
Check condition of trolleys, hoists, and handling aids
Review any manual handling injuries or near misses
Complete TILE reassessment of all manual handling tasks
Update staff training on techniques and risks
Legal requirements
Under the Manual Handling Operations Regulations 1992, every employer must:
- Avoid hazardous manual handling so far as reasonably practicable
- Assess any hazardous manual handling that cannot be avoided
- Reduce the risk of injury to the lowest level reasonably practicable
- Review assessments when circumstances change or if there's reason to suspect they're no longer valid
You must assess any manual handling task that involves a risk of injury. The TILE framework is widely recognised as meeting the assessment requirement.
There are no specific weight limits in UK law. What's safe depends on all TILE factors combined. A 5kg load held at arm's length repeatedly can be higher risk than a 20kg load lifted close to the body occasionally.
Common TILE assessment mistakes
-
Focusing only on weight — Ignoring other factors like repetition, posture, or environment
-
Generic assessments — Using templates without considering the actual task, people, and workplace
-
Forgetting the individual — Assessing the task but not who does it
-
Ignoring small changes — Not reviewing when tasks gradually evolve
-
Overlooking environmental factors — Missing risks from poor lighting, flooring, or space
-
No follow-through — Identifying risks but not implementing controls
-
Inadequate involvement — Not asking workers about difficulties they experience
Warehouse fine after repeated back injuries
A distribution warehouse had documented manual handling assessments, but three workers suffered back injuries over 18 months. An HSE investigation found the assessments inadequate.
- ✗Assessments focused on load weight only, ignoring task frequency
- ✗Environmental factors not considered (cold store, slippery floors)
- ✗Individual factors ignored (agency staff with no training)
- ✗Control measures identified but not implemented
- ✗No review after first injury
The company was fined £80,000 plus costs. The workers suffered ongoing pain and reduced capacity. The company had to redesign its entire handling system at significant cost.
TILE assessments must be thorough, consider all four factors, and lead to real improvements. Reviewing assessments after injuries is essential but should be the exception, not the rule.
TILE assessment checklist
TILE Assessment Quick Checklist
- Holding loads away from body? - Twisting or stooping required? - Excessive reaching or stretching? - Repetitive movements? - Long carrying distances? - Awkward or static postures? - Precision placement required? - Risk of sudden movement of load?
- Who performs this task? - Any physical limitations or conditions? - Pregnant workers involved? - Training completed and current? - Appropriate age and experience? - Does PPE restrict capability? - Can they recognise their limits? - Any recent injuries or concerns?
- Actual weight of load? - Size and bulk of item? - Difficult to grip or hold? - Unstable or shifting contents? - Obscures vision? - Sharp edges or hazards? - Hot, cold, or slippery? - Centre of gravity away from middle?
- Adequate space to manoeuvre? - Floor condition good and level? - Sufficient lighting? - Temperature comfortable? - Routes clear of obstacles? - Storage at appropriate heights? - Protection from weather (if outdoor)? - Changes in level or surface?
Next steps
If you're ready to start assessing manual handling risks in your workplace:
See our manual handling risk assessment guide →
Unsure if your TILE assessments are adequate? A manual handling specialist can visit your workplace, observe tasks in action, and help you develop effective control measures tailored to your operations.
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